Technical Documentation for industrial sectors

We work with the utmost confidentiality to bring our customers the most thorough product manuals on the market.

What kind of manual do you need?

  • Maintenance

    Scheduled intervention plans for system maintenance tasks in optimum conditions throughout their entire useful life.

  • Training

    We develop reading material for your trainers. Student guides, audiovisual presentations and notes for your trainers to teach their courses successfully.

  • Diagnosis

    Trouble-shooting guides. User-friendly flow charts and interactive user help applications in the event of equipment malfunction.

  • Operation

    These manuals contain all the information required for safe and correct product operation.

  • Software

    We take the Beta version of your new application as the starting material and create the user manual to accompany it

  • Recycling

    This end-of-life manual explains how to decommission equipment, empty liquids, remove pollutants and how to dispose of them properly.

  • Obsolescence

    To ensure correct replacement of equipment that is expected to become obsolete before the end of its useful life.

  • Cleaning

    This manual is intended for staff in charge of daily and monthly cleaning and contains the corresponding recommendations structured as instructions

  • Workshop

    A manual intended for the manufacturer, which includes descriptions of equipment assembly and disassembly.

Parts Catalogues

We develop illustrated parts lists using all the tools at our disposal for quick and effective location of the spare part your customer needs. We generate perspective views from 3D models.

Imagen de un explosionado para un catálogo de piezas

Delivery Format

We facilitate access to the information anywhere and in any situation, through any available device. We rely on five different platforms to view and manage information; from printed media to mobile devices

We assess all characteristics of this medium, from the paper grade to the graphic development of the content in order to offer high-quality documents.

We offer browsing through an organised structure with an extremely user-friendly interface.

Online access to your documentation allows you to consult and modify information instantly.

We provide a mobile medium capable of working offline, always synched with the central server.

As a solution for the huge quantity of information, we offer customised knowledge management systems

Learn more about our software solutions

Hermes

Our in-house document management software allows us to effectively handle large flows of documentation, while maintaining full control over updates, queries and verifications.

Sistema de Gestión Documental
  • Control versions and electronic records. Identify changes in documents, time stamps and users that make changes.

  • Synchronise your documents every day in a folder for later offline access.

  • Carry out controlled document editing. Don't worry about styles; the system will apply everything that has been predefined.

  • Edit user registrations and cancellations, as well as their permissions in the system.

  • A browsable catalogue of parts illustrations in tree format, using a parent/child structure.

  • Obtain statistics on user actions, documents most frequently viewed, etc., as well as on-demand customised reports.

Compositor

Manual management solution for editable, fast loading documents in XML format. Ensure that your customers' documents are always updated.

  • Generate complex documents from fragments. The system will alert you to any changes made to any fragments included in your documents.

  • The same contents for different manuals, developed only once and not copied, but linked.

  • Control over changes made from one version to the next.

  • Greater control over translations, as well as savings due to faster location of pending content.

  • Content can be updated quickly and easily.

  • Direct generation of documents in multiple output formats (PDF, Word, HTML, etc.), depending on what is needed at the time.

Tell us your needs and we will help you

Gipuzkoa Scientific and Technological Park

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